Delivery options:

- to your home or work

- to a collection point or parcel locker

You can have your order delivered to a different address than your billing address. Once you have logged in, you can place your order. When confirming your shopping cart, you will be given the option to add a delivery address. You therefore have the freedom to have an order delivered to the address that suits you best at that moment. If you have your order delivered to your office, please ensure that you provide the full address, including the company name and any unit or suite number. An incomplete address may cause the postal service to refuse delivery.

Please contact our customer service department as soon as possible if you have any questions or comments.

Delivery times:

Orders received by us from Monday to Friday before 4:00 PM will be shipped the same day via Bpost.

Your parcel will generally be delivered to you 1 to 2 working days later.

Orders placed after 4:00 PM on Friday and over the weekend can only be processed on the next working day. Please take this into account when placing your order. Our entire web team does everything possible to process your order as carefully and quickly as possible. Please contact our customer service department if you have any questions or comments.

Check immediately upon receipt of your order whether it has been delivered undamaged and complete. If this is not the case, please contact our customer service department as soon as possible to report it. We recommend that you take photos of the damaged item and/or packaging and send them to info@feestwinkel.be. We will then work with you to find the best solution.